Nondevelopers are building complex agentic AI systems on intuition developed through many hours of experimentation, YouTube videos, and Reddit threads.
A mindful incentive structure can keep diary study participants engaged and responding, without overloading you with low-quality responses.
To build useful and usable AI-powered systems, our understanding of users’ needs and our design judgement must be encoded into well-defined evaluation criteria.
Context architecture applies information architecture principles to AI systems, helping agents interpret information and produce better, user aligned responses.
"AI design" is one label but has forked into four different types of work.
Use behavioral-economics frameworks to uncover hidden friction in your experience and design UX solutions that better support user action.
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX profession...
To influence the roadmap: join planning early, learn constraints, tie research to PM metrics, and give clear recommendations at the right time.
RAS helps managers allocate resources based on actual impact, shifting focus from outputs to outcomes and enabling data-driven UX strategies.
Most designers invest in running critiques but skip the followup. That missing step is often why feedback culture breaks down.
Design disposables are rough artifacts you make to think, not to deliver. Learn to tell them apart from deliverables and avoid the sunk-cost trap.
Designers' top struggles aren't about design skills. They're about alignment, influence, and navigating org complexity — the work no one taught them to do.
Lean design-system teams, when strategically planned, can move faster, prioritize sharply, and scale impact beyond their size.
Get answers to frequently asked questions about UX writing from attendees of NN/G’s Writing Compelling Digital Copy course.
A study of Qwen's AI agent reveals 4 design lessons: support discoverability, reuse familiar patterns, handle personal data carefully, and protect user autonomy...
Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we've seen in the West.
Rigorous selection criteria protect study validity. Learn how to define inclusion, exclusion, and diversity criteria to avoid costly misrecruits.
We’re looking for a talented UX design assistant to join the team. Applications due May 18, 2026.
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