AI saves UX practitioners time on nearly every task, yet most feel lukewarm about it: mandates, unreliable output, and inflated expectations eat the gains.
Definitions of fields related to user experience, including UX design, UI design, visual design, interaction design, service design, UX research, and DesignOps
Data from AI-generated respondents pointed to the same conclusion as a survey of 604 humans but contained far fewer distinct answers.
Use this glossary to quickly clarify key terms and concepts related to UX maps.
Claude power users rarely edit their context files and often can’t find them. Your AI agent is only as powerful as its context library.
A useful AI assistant needs relevant personal context, the capability to use it, and an experience that helps users understand its limits.
AI makes building nearly free, so users grow agentic systems piecemeal into fragile messes they no longer understand.
Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.
How people react to being told that AI helped create a piece of content varies with audience, context, the nature and degree of AI use.
Unsure where to start? Use this collection of links to our articles and videos to learn about how artificial intelligence works, and how users think about it.
AI-agent power users curate 3 kinds of context: global (across tasks), local (task-specific), and ambient (raw streams like email).
Unsure where to start? Use this collection of links to our articles and videos to learn about recommendations for designing AI products and features.
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX profession...
NN/G uses AI for clarity, formatting, and critique, but humans retain editorial judgment and responsibility for every article.
AI tools make it feasible to build fully interactive prototypes of complex interfaces so you can test them with users earlier in the design process.
Unsure where to start? Use this collection of links to our articles and videos to learn about the best ways to use artificial intelligence for UX work.
Take up to 2 in-depth training courses, teaching user experience best practices for successful design. Live online training focused on long-lasting skills for U...
AI lets teams build faster than UX can evaluate. UX can adapt by building shared judgment, accelerating evaluation, and guiding AI-generated designs.
AI can help you organize research you’ve already collected, but it can’t create research evidence about the specific, messy experience of real users.
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professiona...
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